Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us when making a booking or contacting us, including: your name, email address, phone number, travel dates, pickup/drop-off locations, flight numbers, and any special requests. We also collect usage data such as pages visited, time spent on pages, and device information through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: process and manage your bookings, communicate with you about your reservations, connect you with drivers and tour guides, improve our services and user experience, send you promotional communications (with your consent), and comply with legal obligations.
3. Information Sharing
We share your booking information with the assigned driver or tour guide to fulfill your reservation. We do not sell, trade, or rent your personal information to third parties. We may share aggregated, non-personally identifiable information for analytics purposes.
4. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Essential cookies are required for the site to function properly. Analytics cookies help us understand how visitors interact with our site.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are retained for 3 years after the service date for legal and accounting purposes.
7. Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, and object to processing. To exercise these rights, contact us at info@plan.tourz.ge.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the revision date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at info@plan.tourz.ge or call +995 555 123 456.